Privacy policy

MPB Privacy Policy

At MPB, we respect your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, process, and safeguard your information when you browse our website, buy, sell, or trade photo and video equipment, or communicate with our support team.

1. Information We Collect

We collect several types of information to process your transactions and improve your experience:

Personal Identity & Contact Info: Name, shipping address, billing address, phone number, and email address.
Transaction Data: Details of products you buy, sell, or trade, order numbers, and quote histories.
Payment Data: Payment details processed securely via encrypted payment providers (we do not store your full card details).
Technical & Browsing Data: IP address, device type, browser information, and website interaction via cookies.

2. How We Use Your Data

Your data is strictly used for legitimate business purposes, including:

Fulfilling orders, processing trade-ins, and delivering gear.
Managing your account, providing 6-month warranty services, and handling customer support.
Sending transactional updates, shipping tracking, and order confirmations.
Improving our platform performance, preventing fraud, and ensuring secure checkouts.

3. Data Security & Encryption

We implement industry-standard technical and organizational security measures to protect your personal data against unauthorized access, loss, or disclosure. All payment transactions are fully encrypted using Secure Sockets Layer (SSL) technology.

4. Sharing Information with Third Parties

We never sell, rent, or trade your personal data to third parties. We only share essential data with trusted service providers to operate our business, such as shipping couriers, payment processors, and fraud detection services.

5. Your Privacy Rights

You have the right to access, update, correct, or request the deletion of your personal data stored with us. You can also opt out of promotional marketing emails at any time by clicking the unsubscribe link in our messages.